Support Resources¶

This page outlines the various support options available for BoastPress AB Testing users.

Free Support Options¶

Documentation¶

The comprehensive documentation you're currently reading is the first place to look for answers. We've organized it to cover everything from basic setup to advanced configurations.

WordPress.org Support Forum¶

For users of the free version, the WordPress.org support forum is the primary channel for getting help. Our team monitors these forums regularly.

When posting in the forum, please include: - WordPress version - BoastPress AB Testing version - A clear description of the issue - Any error messages you're seeing - Steps to reproduce the problem

Knowledge Base¶

Visit our online knowledge base for additional articles, tutorials, and frequently asked questions not covered in the main documentation.

Bug Reports¶

If you believe you've found a bug, please report it to support @ boast.press with detailed information about how to reproduce it.

Pro Support Options¶

Pro license holders receive priority support with faster response times and more personalized assistance.

Priority Email Support¶

Pro users can contact our support team directly via email at support @boast . press. Please include your license key in your email for faster verification.

Getting the Most from Support¶

To help us resolve your issues quickly, please:

1. Check the documentation first - Many common questions are already answered here
2. Be specific - Clearly describe what you're trying to accomplish and what's not working
3. Provide context - Include your WordPress version, theme, active plugins, and any recent changes
4. Include screenshots - Visual evidence of the issue helps us understand the problem
5. Share error logs - If applicable, include any error messages from your WordPress debug log

Feature Requests¶

We're always looking to improve BoastPress AB Testing. If you have ideas for new features or improvements, please submit it to https://boastpress.featurebase.app/.

Community Resources¶

Blog¶

Our blog features articles on A/B testing best practices, case studies, and plugin updates.

Newsletter¶

Subscribe to our newsletter for tips, tutorials, and announcements about new features.

Social Media¶

Follow us on social media for the latest news and quick tips: - Twitter - LinkedIn

Self-Help Troubleshooting¶

Before contacting support, try these troubleshooting steps:

1. Check the Troubleshooting section of this documentation
2. Temporarily deactivate other plugins to check for conflicts
3. Switch to a default WordPress theme to rule out theme compatibility issues
4. Clear your browser cache and WordPress cache
5. Check your server error logs for PHP errors

Feedback¶

We value your feedback on both the plugin and our support services. Please let us know how we're doing and how we can improve by emailing support@boast.press.

For further assistance, navigate to https://boastpress.featurebase.app/ to submit feature requests and upvote existing ideas.